Tom Graves

Another follow-on to the theme about the economy as enterprise-architecture and the role of money within an economy. This one picks up from another direction, namely knowledge-management – specifically, a post on KMWorld by Phil Murray, ‘Everything is connected… really… Putting meaning to work‘.

The connecting link is that, in effect, money – or any other form of currency, ‘thing’-based, time-based or whatever – is essentially a form of quantitative information in relation to a belief about economic relationship. The crucial word there is ‘about‘ – the currency denotes something about the relationship, but in itself does not contribute in any way to the relationship.

There’s no doubt that a currency could contribute quite a bit to the overall operation of an economy: such as transaction-governance (’a token of exchange’) and quantification of overall resources (though for money that’s always been in doubt, and in effect has ceased to function at all since the shift from the ‘Gold Standard’ to ‘imaginary-money’). But perhaps the greatest problem is that it exacerbates the delusion that the currency somehow ‘is‘ ‘the economy’, rather than merely information about the economy. So whilst the whole of Phil Murray’s post is relevant here, the following section seems particularly apposite from this perspective.

What really counts

It’s not that we should – or even can – shift our attention completely away from information (and unstructured information, in particular). It’s that we have failed to address meaning in the context of work. Yet, that is what we need to do in order to transform our economic activities, both as individuals and as groups working toward common goals.

In one of the great ironies of creation of value by humans, we looked at the byproduct of knowledge work – that is, information – and saw in it both the problem and the solution for the central socio-economic problems of our times. We stopped looking at what we do, how we do it and how we create value. Our reaction to knowledge work has been analogous to focusing on the shavings on the machine shop floor instead of on how we create products with those machines.

You cannot – and do not – act on words. You act on meaning. You always have to convert words into meaning before you act. It’s the meaning behind information that counts. And sometimes you don’t need words at all.

Meaning? Yes, “the thing one intends to convey especially by language,” according to the Merriam Webster dictionary. Not the language itself, not the text strings and symbols that fill our books and screens, but the significant stuff that language intends to represent so that we can communicate what we understand. The connections among things. Causes and effects. In the context of work: the relevance or importance of those connections. The subject of logic, argument and epistemology. A pervasive, essential aspect of rational human activities that is accepted as critical to creation of value and economic progress, and yet an idea routinely dismissed as unusable, elusive and unmanageable at the same time. And the missing ingredient in our understanding of work and the creation of value in the age of information.

Perhaps read it again, paraphrasing a bit, and substituting the word ‘money’ or ‘currency’ for ‘information’ throughout, as shown in [..] below:

What really counts

It’s not that [at present] we should – or even can – shift our attention completely away from [money] (and unstructured ['currency'], in particular). It’s that we have failed to address meaning in the context of work. Yet, that is what we need to do in order to transform our economic activities, both as individuals and as groups working toward common goals.

In one of the great ironies of creation of value by humans, we looked at the byproduct of [exchangeable] work – that is, [money] – and saw in it both the problem and the solution for the central socio-economic problems of our times. We stopped looking at what we do, how we do it and how we create value. Our reaction to [exchangeable] work has been analogous to focusing on the shavings on the machine shop floor instead of on how we create products with those machines.

You cannot – and do not – act on words. You act on meaning. You always have to convert words into meaning before you act. It’s the meaning behind [money] that counts. And sometimes you don’t need [currencies] at all.

Meaning? Yes, “the thing one intends to convey especially by language,” according to the Merriam Webster dictionary. Not the language itself, not the [numeric figures] and symbols that fill our [account-]books and screens, but the significant stuff that language intends to represent so that we can communicate what we understand. The connections among things. Causes and effects. In the context of work: the relevance or importance of those connections. The subject of logic, argument and epistemology. A pervasive, essential aspect of rational human activities that is accepted as critical to creation of value and economic progress, and yet an idea routinely dismissed as unusable, elusive and unmanageable at the same time. And the missing ingredient in our understanding of work and the creation of value in the age of [money].

Ouch…

And remember that all of the above applies only to exchangeable work (services delivering ‘things’, actions and/or information) within the constraints of a possession-economy: it excludes much or most of what really matters – such as feelings and faith, past and future – and, for the most part, the greater part of the population – such as parents, children, the elderly and disabled and their carers, or most ‘creatives’ such as artists, scientists, musicians, futurists and academics. Money is merely information about a subset of a subset of a subset of the overall economy: calling it ‘the economy’ is not merely a bad joke, but an increasingly dangerous one as well.

In short, in the current obsession with money and the like, we’ve allowed ourselves to focus on the dust and detritus of the economy, in the mistaken belief that that is ‘the economy. We might be able to patch something useful together from that detritus of the economy, if we recycle it appropriately, but it still misses the point: the real economy is not about the waste-product that’s left lying on the factory floor, but about what we were creating in the first place – that which is the real value, measured most by how we feel.

Money is ‘information-shavings’, the left-overs from real economic activity, real economic relations. Might help all of us if we put it in its proper perspective – and preferably sweep it up into the waste-bin where it has always belonged.

Several people asked me to cross-post to other ‘economics’ sites the previous post on ‘Whuffie’ and currencies‘. I wasn’t comfortable doing so without editing-out the comments about the ‘Ready? Fire! Aim…’ syndrome, which were specific to the conversations to which that post referred: hence the re-work in this post here. I’ve also taken the opportunity to extend some parts, to link it more strongly to my ‘day-job’ of enterprise-architecture.

So: what can we learn if we tackle economics as enterprise-architecture? In other words, as if it was just another exercise in whole-of-enterprise architecture, the same as we would do for any large organisation (such as described in my book ‘Doing Enterprise-Architecture‘)? After all, ‘the economy’ is just another enterprise – it happens to be at a very large scale, but the exact same principles should apply.

(This’ll be another long one, hence I’ll place a ‘Read more…’ link here.)

Read more…

Spent much of the past couple of days getting overly-involved in two great threads on Venessa Miemis‘ ‘Emergent by Design‘ blog:

• Social Capital is not the same as Whuffie
• What could the future of money look like?

The first thread started with a very necessary attempt to distinguish between social-capital and reputation-based ‘currencies’ such as Cory Doctorow’s imaginary ‘Whuffie‘ (as described in his sci-fi novel “Down and Out in the Magic Kingdom” – the ‘magic kingdom’ being Disneyland, of course ). The key distinction that Venessa drew – and I think she’s right – is that social-capital is collective, a ‘network effect’ of the social context, whereas reputation is an attribute within the frame of that social-network, typically attached or attributed to the individual: in other words, they’re not the same, and should definitely not be treated as being the same.

This lead to the second thread, about ‘the future of money’, because much of the discussion in the ‘Whuffie’ thread was about the supposed need for some kind of ‘alternative currency’. (Clearly some people in the thread had hoped that ‘Whuffie’ would be it, but despite the efforts of well-meant initiatives such as The Whuffie Bank, it became evident quite quickly that it wouldn’t and couldn’t work in a ‘currency-like’ way.) There was – and at present, still is – a lot of discussion about various ‘currency-like’ proposals, such as TimeBanks, ITEX cashless payment, ‘Quids’ alternate-currency, and so on.

But what I found immensely frustrating was that almost none of them were thinking in true economic terms – and I wasn’t very popular for pointing out this unfortunate fact. Instead of enquiring what an economy is, what it needs to do, what purpose it serves, and so on – what would seem to be essential first-principles concerns about the context – they’d all assumed automatically, without question, that some kind of currency was ‘the answer’, and hence rushed off to create it. In other words, exactly the same mistake as far too many IT-folks: “here’s the solution – how can we force your problem to fit it?”

Ready? Fire!!! … aim…?

oops…

Yeah… really frustrating…

No-one with any sense would doubt that there are serious problems with the present ‘money-economy’ – not so much ’serious problems’ as ‘close to catastrophic failure’, in fact. Everyone in that conversation recognised this – which is why they were pushing so hard for alternatives. But the catch was that none of the alternatives actually resolved the core reasons why a money-economy won’t work; most of the proposed ’solutions’ not only replicated those problems, but actually made some of them worse. What was so frustrating was that in each case it took no more than a couple of minutes’ analysis not only to show that it wouldn’t work, but why it wouldn’t work. Yet no-one, it seemed, wanted to hear this: instead, off they want, charging off down their respective blind-alleys in the blind certainty that they’d found ‘the solution’.

What’s wrong with money, then? Short answer is: a lot. To give just a few examples:

• It only deals with point-to-point transactions, not network-effects – especially at a societal level.
• It’s designed to work with ‘alienable’ physical objects, but now no longer has any actual anchor in the real world – instead, we have literally trillions of supposed ‘money’ in imaginary ‘derivatives’ sloshing around the globe.
• It’s very easy to ‘game’ via artificially-constructed price/value mismatches.
• The implied ‘gravitation’ structure of money-based capital means that it tends to create ‘winner-takes-all’ accumulations – exacerbating social imbalances, often in the extreme, requiring separate action to try to redress the balance.
• Attempts to link ‘intellectual property’ into the money-system have resulted in a system which purports to match finite ‘alienable’ entities (physical ‘things’) with potentially-infinite ‘non-alienable’ entities (information) – which by definition cannot balance.
• Many organisations – particularly banks – are legally ‘entitled’ to invent money from nowhere, in effect assigning themselves an ever-increasing share of the society’s resources.
• A currency, by definition, relies on trust in the institutions that manage that currency, which in this case is the banks – yet much of that trust has been lost, and at present remains at an all-time low (hence the strong societal interest in options for ‘alternative currencies’).
• There are no built-in mechanisms to manage assignment of resources to those ‘outside’ of the monetary exchange-system (particularly children, parents, elderly, disabled and their carers, but also artists, scientists, thinkers, futurists, ‘creatives’ of any kind) – these stakeholders can only be served by ‘external’ mechanisms such as taxation (which are clunky and kludge-ridden at best), or by forcing them to do work within the money-economy (which means that their actual needed work can no longer be done).
• There is a very strong tendency towards short-termism.
• There is a very strong tendency to try to force everything into a crude, ludicrously-simplistic ‘double-entry life-keeping’.
• There is a very strong tendency to assume that ‘value’ exists only in monetary terms, as ‘valuations’ of ‘resources’ – hence, for example, a forest supposedly has no value until it is cut down, a mountain has no value until mined for its minerals, and so on.
• There is a very strong tendency to assume that anything which cannot be counted and ‘valued’ in monetary terms either does not matter or does not exist.

The societal impacts of these problems are rapidly approaching catastrophic levels. Yet none of the proposed ‘alternative currencies’ tackle more than a minute fraction of that list: most offer at best a localised kludge that might address a couple of issues whilst creating several more.

Let’s be blunt about this: the present system does not work. It actually never has – and that’s not surprising, because it was only ever intended to deal with point-to-point ‘trade’-transactions between fairly large groups (tribes, communities etc), hence it’s bit unfair to expect it to be able to run the entirety of an economy. But to create something that does work, we do need to go right back up to the level of the entire economy, and work our way back down from there. Which, yes, might – might – include some kind of ‘currency’ to tackle specific types of transactions: but not as the core of the economy itself.

This is actually no different from any other whole-of-enterprise architecture. (The only distinction is that it’s an ‘enterprise’ at the scale of an entire society, but that’s all.) So we would use the same overall approach:

• Who (and/or what) are the stakeholders in this enterprise?
• What are the core values? What is ‘value’ in this context? What is valued, and by whom? In other words, what determines ‘appropriate’ in this enterprise?
• What are the assets, functions, locations, events, capabilities and decisions within this enterprise? – in other words, the resources of the enterprise that need to be managed, distributed, shared and used in the most appropriate manner.
• What are the value-propositions that this enterprise needs to offer to and with its stakeholders?
• What mechanisms and responsibilities would be needed to create, deliver and monitor those value-propositions?
• What governance would be needed to ensure that all activities within the enterprise are optimised to be ‘on purpose’?
• …and so on.

To me, every attempt at a currency will inherently fail because it cannot take network-effects into account: by its nature, a currency is a mechanism for governance of point-to-point transactions, without any direct means to link to whole-of-system impacts. So I honestly believe that all of these attempts at ‘alternative currencies’ are a waste of time: we should be far better served by putting the same effort into understanding how an economy actually works.

And the key to that, to my mind, comes down to perhaps the scariest fact of all: there are no rights. ‘Rights’ are a social fiction; but the mutual, interlocking responsibilities that underpin those purported ‘rights’ are a social reality. If we want those purported ‘rights’, where we need to start is with creating a better understanding the ways in which those real responsibilities need to interlock: a focus on ‘rights’, like a focus on ‘currency’, is at best an unhelpful distraction from this requirement.

Where this gets gets scarier still is that our entire present economic model is based on a concept of ‘right of possession’ – hence a ‘right to personal property’. But there are no rights: only responsibilities are real. And in a network, there is no ‘personal’: only the network is real. Right at the fundamentals of economics, ‘personal property’ is just another fiction – and a very dangerous fiction at that. Yet personal responsibilities for societal resources – the appropriate management, maintenance and use of those resources – are real. And as with ‘rights’, those interlocking responsibilities result in something that looks almost exactly the same as ‘personal property’ – but we now know how we get there, via those responsibilities.

If we turn it this way round, we end up with something that looks very similar to what we have at present: but it resolves all of the structural flaws of a ‘money-type’ economy, and we also know exactly how we get there.

Once we know that that’s what we need to aim for, then we can start talking about ‘intermediate currencies’ and the rest, as part of a transitional ‘roadmap’ towards that more workable model. But those ‘alternative currencies’ are only an intermediate step, and we don’t start from there.

That’s what would change these sad attempts at ‘Ready? Fire! Aim…’ into a more viable ‘Ready? Aim? Fire!’ – and rekindle the fire in our social economy.

Another week, another month, and it’s back to the usual collection of Tweets and links. Usual layout, after the usual ‘Read more…’ link.

Read more…

(This series of posts explores a concept of ‘problem-space’ versus ’solution-space’ which in part demonstrates alternative uses and interpretations of the Simple / Complicated / Complex / Chaotic categorisation originally described in the Cynefin diagram. It must be emphasised that this is not about the Cynefin Framework; for details on Cynefin, please contact Cognitive Edge.)

This post represents yet another attempt to describe certain fundamental differences in approach from twf (aka ‘That Welsh Framework‘ – so-called because we’re no longer allowed to use its official name at all) and to find an alternative term that might reduce the ongoing friction in that quarter.

To do this, we need to go right back to first-principles: the core concept of context-space, which eventually leads us to context-space mapping.

(Another long-ish post: more after the ‘Read more…’ link.)

Read more…

It’s another week. Which means another exciting (or somesuch) collection of Tweets and links. Which – yes, as you’d no doubt expect – means the usual categories preceded by the usual ‘Read more…’ link.

Over to you if you’re interested, anyway.

Read more…

It’s another week of Tweets and links – somewhat late due to overload elsewhere. Usual categories, usual ‘Read more…’ link.

Read more…

And it’s back with another collection of Tweets and links, usual categories, usual mixtures, usual ‘Read more…’ link:

Read more…

Another week, another collection of Tweets and links…

A handful of extended conversations, and a special section on the TOGAF conference in Seattle. Beyond that it’s the usual categories that I hope you find useful, preceded by the usual ‘Read more…’ link:

Read more…

Yup. But they don’t like the results of simplistic, which is what we’ve got at the moment.

Note first that transaction-taxes are a _method_ to tackle a _symptom_. If we go straight to impose taxes without exploring the underlying issues, we’re likely to fall into the classic IT-industry trap of pre-packaged ’solutions’ looking for a suitable problem – the cart-before-horse’ syndrome. (For US folks especially, there are also some serious concomitant questions about where that money will go once it passes into government hands. )

This is not trivial: an unexpressed, unreleased value will keep on building until it eventually explodes, destroying not merely the business-model but at lot else whilst it’s at it. A colleague, for example, was once at a creditors’ meeting which very nearly became a lynch-mob: traders, you have been warned!

Since the previous post on ‘Values-architecture 101‘, the discussion on LinkedIn on values-architecture and values in business continues happily unabated. Still seems worthwhile, and also seems useful to re-post some of it here to make it more generally available.

I know I tend to write long, so perhaps unsurprisingly one person commented:

@Tom You asked for suggestions.

Keep it simple. Keep it brief. That is what business people want.

Yes, true. But business-folks also don’t like the results of simplistic, which is mostly what we get at the moment.

Condensing the simple out of the complex is darned hard work, which is perhaps why most people prefer simplistic. Even though it doesn’t work.

The path from complex to simple necessarily goes through something called ‘work-in-progress’ – which invariably and inevitably is going to be somewhat messy, tangled, confusing and the rest. And long-winded, too. Hence, my apologies, ‘cos this is indeed a work-in-progress…

Anyway, for those who don’t mind things that only halfway towards simple, more after the ‘Read more…’ link.

Read more…