Blog Archives

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Professionalism, waivers and the hard questions

“Never expect someone to get it if their income, job or status depend on not getting it” – that’s a challenge that enterprise-architects and others face every single day… Within the enterprise, we’re tasked with finding ways to implement and support

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Posted in Enterprise architecture, Power and responsibility

Simplifying SCORE, again

How can we simplify the SCORE framework – Strengths, Challenges, Options, Responses, Effectiveness – to make it more accessible as a practical, more strategy-oriented replacement for SWOT? As summarised in the post ‘More on simplifying SCORE‘, the way to use SCORE is sort-of

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

John Zachman and the curate’s egg

A couple evenings ago the BCS (British Computer Society) held a open question-and-answer session with John Zachman at the EAC-BPM conference in London. How much has the Zachman Framework for enterprise-architecture changed over the past decades – and particularly over the

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Posted in Complexity / Structure, Enterprise architecture

More on simplifying SCORE

How do we use SCORE, as a practical, more strategy-oriented replacement for SWOT? These are some additional notes as a follow-up and extension to the previous post ‘Simplifying SCORE‘. They perhaps apply in particular to the new simplified layout for

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

Simplifying SCORE

What tool or graphic would you use to guide a quick exploration of strategy or tactics? Many people would use SWOT, of course – the classic 2×2 grid of Strengths, Weaknesses, Opportunities, Threats: The catch is that it’s very limited

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

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Posted in Business, Complexity / Structure, Enterprise architecture

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

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Posted in Business, Complexity / Structure, Enterprise architecture

An acronym for (enterprise) effectiveness

What’s a quick way to keep reminding ourselves about effectiveness in the enterprise, and that tagline of “things work better when they work together, on-purpose”? My suggestion for this is the somewhat-contrived acronym LEARN: eLegant – clarity, simplicity, consistency, ‘feel’, self-adapting

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Posted in Business, Complexity / Structure, Enterprise architecture

A tagline for enterprise-effectiveness

What’s a simple tagline that we can use to help guide conversations about enhancing of enterprise-effectiveness? My own preference is this: things work better when they work together, on purpose. Okay, I’ll admit that that doesn’t quite give us the full

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Posted in Business, Complexity / Structure, Enterprise architecture
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